Job Description Principal Product Designer (Head of Design progression) Full-time | Hybrid (Sydney) About the Role We're hiring a Principal Product Designer to join a fast-growing SaaS scale-up on a mission to redefine how complex workflows are managed in enterprise environments. This is a hands-on IC role to begin with, where you will set the design direction and lead end-to-end product discovery and execution. As the product and organisation scale, you will have the opportunity to build and lead a design function (Head of Design pathway). You’ll be working at a pivotal phase of product evolution, with significant UI/UX modernisation and new AI-led functionality underway. What You’ll Be Doing • Lead end-to-end design outcomes for core product areas, beginning with a major redesign of the intake and matter management experience. • Run discovery, research and testing to deeply understand user workflows and inform product decision-making. • Develop and evolve a scalable design system to improve consistency, speed, and quality across a large, complex product surface. • Partner closely with Product and Engineering on strategy, roadmap shaping and prioritisation. • Set the standard for design craft, process and thinking, influencing how design contributes to the product and business. What Success Looks Like (6–12 Months) • Noticeable uplift in usability, visual clarity and overall experience across the platform. • A well-adopted, scalable design system that supports faster, cleaner product iteration. • Strong organisational understanding of user personas backed by robust research. • Clear artefacts and frameworks that demonstrate the path to scaling the design function. What We’re Looking For • 6 years in Product Design within SaaS, ideally with exposure to complex workflow or enterprise environments. • Strong systems-level UX thinking paired with high-quality UI execution. • Proven experience developing or operationalising design systems. • Comfortable running user research end-to-end and translating insights into product direction. • Able to influence product strategy and collaborate closely with cross-functional teams. • Bonus: experience with AI-driven products or front-end implementation fundamentals. Why This Role • Impact: This is a foundational role at a moment where the product is being rethought from the ground up. Your work will shape the platform for the next stage of growth. • Progression: Hands-on IC now, with the opportunity to build and lead a design team as the product scales. • Culture: Small, sharp, and collaborative team where design has executive support and meaningful influence. • Benefits: Competitive salary, equity, hybrid work, and strong investment in professional growth. How to Apply Please share your resume and a portfolio demonstrating your design process, UX rationale and examples of enterprise or complex-product work. This role is not suitable for junior or graphic designers. Apply here or send your portfolio directly t o tania@theonset.com.au (portfolio is a must) This role is based in Sydney with full Australian working rights required. LI-AL1
